Tri-Cities SuddenValues
Serving Kennewick, Richland, West Richland, & Pasco Communities
Family Owned & Operated GUARANTEED REPAIRS This means that our parts and labor are backed by more than 5,000 Approved NAPA Auto Care Centers located nationwide. TRANSPORTATION SOLUTIONS Have you ever needed car repairs but didn’t have the time to re-arrange your schedule? We can help, just ask!! free shuttle convenient before/after hours drop off Diagnostics and Repairs Performed by Trained and Certified Technicians Manufacturer’s Recommended Maintenance 30/60/90 Thousand Mile Services Filter Replacement Safety Inspections Transmission Service Timing Belts Lubrication Service Oil & Filter Change Air Conditioning Cooling / Heating Systems Fuel Systems Brakes Electrical Systems Exhaust Systems Fluid Leaks Suspension Systems Drive Train Systems PAYMENT OPTIONS Cash/Debit Cards Visa Master Card Discover American Express MORE WAYS TO COMMUNICATE Phone: (509)783-2512 Fax: (509)783-3004 E-mail: hilandgarage@verizon.net CUSTOMER SERVICES We firmly believe that if you have a regular maintenance program for your vehicle, you will save yourself the time, money and headaches of expensive major repairs. Ask our service advisor to put you on a maintenance schedule today. Gift Certificates Our THANKS to YOU! Check out our website at www.hi-landgarage.com
Hi-Land Garage
Serving the
Tri-Cities Community Since 1950
Frank Stone - Founder
In 1950, Frank Stone, a reliable man of genuine integrity, established the Hi-Land Garage. He built his business on the solid foundation of his personal character, with customer service being the essential cornerstone. He operated the shop until his retirement in 1973. Carl Stone - Owner
Carl began learning the automotive trade under his father’s instruction, when he was in 9th grade. After his father’s retirement, he operated the shop until he and Sue became owners in 1980. Customer service is still a vital part of our commitment, as well as honesty and integrity.
Kurt Stone - Service Advisor
Kurt is the son of Carl and Sue Stone. He gained great people skills working in a golf pro-shop for several years before joining our team in February 2005. He is filling the position of Service Advisor. He completed R.L. O’Connor’s Service Advisor Program in October, 2005 and is making a great impact on the business.
Shannon JohnstonShannon has been with us since Sept. 1999. He is a graduate of Universal Technical Institute in Phoenix, AZ. and has 19 years experience in the automotive field.
Armando Marquez
Armando joined us in April 2005, with 6 years experience. He is a graduate of WYOTECH in Sacramento, CA. He is a great help to us with our bilingual cliental.
Kirk Goodnight
Kirk is the newest member on our team. He joined us in September, 2007. He brings 19 years experience with him and continues to attend the college of ‘Hard Knocks’. We are glad to have him aboard.
Our Word
We stand behind (and in front) of all our work. If you have any questions, please do not hesitate to ask.
1 Year / 12,000 miles
We keep all repair invoices in our database. We can provide you with a copy of your vehicle’s service history at any time.
Available year round.
We appreciate the trust you put in us to repair, service, and maintain your vehicle. Please refer your friends to us.
